Delivery & Return
Delivery Options Overview
Unprepare Power Solutions offers tailored delivery methods to meet your needs. Whether you prefer the most cost-effective option through standard shipping, faster delivery via GIG Express (within specific regions), or extra security and reliability with a specialized freight forwarder, we have you covered. For added convenience, you can also choose to pick up your order directly from our location. Below, you’ll find a comprehensive overview of all available shipping options for your purchase.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
| Standard delivery Get it in 3-5 Hours |
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| Next day delivery Get it next day, Before the end of the day |
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What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
| Standard delivery Get it in 2 working days |
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| Delayed Delivery Get it in 3-5 Working Days |
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The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
Please ensure that you thoroughly inspect the goods before accepting and signing for delivery. Once the product is received and signed for, returns and refunds are not accepted. While we strive to deliver products in excellent condition, any damages or issues identified after the product has been signed for will not be eligible for a return or refund. If the product is in good condition upon delivery and you are satisfied with its quality, please ensure you have checked all aspects of the product before confirming receipt.
The product will not be accepted for return if any of the following components are missing:
- Fully equipped equipment
- A receipt proving the purchase from the WoodMart online store
- Warranty card
- A defect report issued by the service department
Refunds for goods will be processed within the timeframe established by current legislation, provided all conditions for return are met and all components are intact.
FAQs
Shipping times can sometimes be affected by factors such as weather, traffic, or other logistical issues. Rest assured, we’re working hard to ensure your order reaches you as quickly as possible.
If your order is delayed, kindly check the tracking information provided or reach out to our customer support team with your order number. We’ll be happy to investigate and give you a detailed update.
Yes, we deliver every day except for a few selected days, typically during some public holidays or for reasons beyond our control. While we strive to ensure timely deliveries, there may be occasional delays due to unforeseen circumstances.
We appreciate your understanding and will always keep you informed if any delivery schedules are affected. Thank you for your continued support!
Our logistics team will always contact you to confirm the details of your location before proceeding with the delivery. We are committed to ensuring that your order reaches you, no matter where you are, and will work out the best delivery method for your area.
Rest assured, we’ll handle all the logistics to make sure your order gets to you smoothly!
Yes, next-day delivery is available for all orders placed within the eligible time frame. However, same-day delivery is also an option but is dependent on the type of order and the delivery location. For certain products, particularly larger or more complex items, delivery times may vary.
Our logistics team will carefully assess each order based on its size, weight, and your delivery location to determine the most efficient and timely delivery option. If you’re eligible for same-day or next-day delivery, we will notify you accordingly.
We are committed to getting your order to you as quickly as possible, and we’ll keep you updated throughout the entire process! Thank you for choosing us.
While we recommend being present to sign for your delivery, you can delegate someone else to accept and sign for the package on your behalf. If you choose to do so, please ensure that you inform our logistics team beforehand with the details of the person who will be receiving the delivery.
We prioritize the security of your order and want to ensure it is delivered safely to the right person. By notifying us in advance, we can make sure everything goes smoothly and your package reaches you or your designated recipient without any issues. We appreciate your cooperation in keeping the process secure and efficient!
Unprepare Solar: Walk with the Sun, Live with the Light
Unprepare Solar is a trusted provider of solar solutions, offering high-quality solar products and services to help you achieve energy independence. Specializing in all-in-one solar systems, we provide a wide range of products including solar panels, inverters, batteries, charge controllers, and more.
In addition to our product offerings, Unprepare Solar also delivers expert solar installation services. Our team of certified professionals ensures a smooth and efficient installation process tailored to your specific needs and budget.
Whether you’re looking to power your home or business sustainably, Unprepare Solar has the perfect solutions for you. With competitive pricing, reliable service, and expert guidance, we make switching to solar energy easy and affordable.
