At Unprepare Power, located in Benin City, Nigeria, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit and shop on our website.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Identification Information: This may include your name, email address, phone number, shipping address, billing address, and payment details (such as credit card or bank details).
  • Account Information: If you create an account with us, we collect data related to your account, such as username and password.
  • Order Information: Information related to your purchases, including products ordered, payment methods, and shipping details.
  • Technical Information: Information about your device, IP address, browser type, operating system, and browsing behavior on our website, collected through cookies or similar technologies.
  • Communication Information: Any correspondence with us, such as emails or messages, that may provide us with additional details about your interests and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing and Delivery: To process your orders, fulfill your requests, and deliver purchased solar products to your specified address.
  • Customer Support: To respond to your inquiries, provide customer support, and resolve any issues you may encounter.
  • Improving User Experience: To personalize your experience on our website, analyze usage trends, and improve our website’s functionality.
  • Marketing and Promotions: To send you promotional offers, newsletters, and product recommendations that we believe may be of interest to you. You can opt out of these communications at any time.
  • Security and Fraud Prevention: To ensure the security of our website, prevent fraud, and detect any potential security breaches.

3. How We Protect Your Information

We take the security of your personal information seriously. To protect your data, we use industry-standard security measures, including encryption, secure payment gateways, and firewalls. However, please note that no method of online data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We may share your information in the following situations:

  • Third-Party Service Providers: We may share your personal data with trusted third-party service providers who assist with order fulfillment, payment processing, shipping, email communication, and analytics. These partners are contractually obligated to handle your information with care and in accordance with this Privacy Policy.
  • Legal Compliance: We may disclose your information if required to do so by law, such as in response to a court order, legal process, or to protect our rights or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience, analyze site traffic, and improve our website. Cookies are small data files stored on your device that help us recognize you when you visit our site again. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal details by logging into your account or contacting us directly.
  • Opt-Out of Marketing: You can opt out of receiving promotional emails or newsletters by following the unsubscribe link in our emails or contacting us directly.
  • Delete Your Account: You may request to delete your account by contacting us, although please note that we may need to retain certain information for legal or operational purposes.

7. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete that information.

8. International Data Transfers

As a business operating in Nigeria, your personal data may be processed within the country or transferred to other countries for business purposes, including to third-party service providers. We will take reasonable steps to ensure that your data is protected and handled in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: support@unpreparepower.com
Phone: +2348132078010
Address: 14, Adesuwa Road, Off Benin Sapele Road, Benin City.

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.